Business Messages: Chat with businesses for personalized help

Right from Search and Maps

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Chat with a live agent from Google Search_1
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Chat with a live agent from Google Search_9 Chat with a live agent from Google Search_10 Chat with a live agent from Google Search_11 Chat with a live agent from Google Search_12 Rich features in chats with Business Messages_1 Rich features in chats with Business Messages_2 Rich features in chats with Business Messages_3
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Faster answers,
less waiting

We’ll show you typical wait times so you know what to expect and get you connected quickly.

Responses you can trust

Digital agents quickly help with frequently asked questions, and live help is available when you need it.

More to the
conversation

Enjoy features like typing indicators, quick reply options, visual shopping, and more.