Business Messages drives 85% CSAT scores for Levi Strauss
Founded in 1853, clothing company Levi Strauss & Co. gained fame for their Levi’s® denim jeans. Over 150 years later, Levi’s is a globally-recognized brand that sells jeans and other apparel in more than 3,100 retail stores across 110 countries.
San Francisco, CAwww.levi.com
more store-related questions resolved
“Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”
Rico Arrastia, VP Product Experience, Levi’s