Business Messages helps North Carolina courthouse reduce call volume by 37%
Tango Technology is a software company specializing in enterprise conversational artificial intelligence (AI) technologies for the public sector. The company partnered with Wake County Courthouse, part of the state Court System in North Carolina to help reduce the influx of court-related inquiries and boost the efficiency of staff using Google’s Business Messages.
Tango Technology, Raleigh, NC, U.S.A.www.tangotechnology.io
fewer phone calls
“Google’s Business Messages has helped the public sector respond directly to citizens in real time during the COVID-19 pandemic by reducing staff workload and cutting costs for agencies.”
Sam Tate, Co-Founder, Tango Technology