Business Messages, featuring bilingual AI chatbot, helps Popeye’s automate 82% of conversations while expanding online presence
Founded in 1989, Popeye’s Supplements is Canada’s largest sports nutrition retailer, with more than 130 storefronts across the country. Known for its knowledgeable staff and one-on-one service, Popeye’s helps customers navigate their wellness and fitness goals with a wide range of multivitamins, sports supplements, collagen, and other targeted products.
Popeye’s Supplements, Montréal, Québec, Canadawww.popeyescanada.com
Languages (Chat platform and AI are fully bilingual: French and English)
of conversations resolved through asynchronous messaging
of orders shipped same day from Popeye’s stores
“The bottom line for companies is this: You cannot afford to miss a single interaction with a customer. You’re on duty every day of the year, every hour of the day. Business Messages is a great solution for this exact problem, whatever your work schedule. It supports retailers 24/7.”
Philippe-Antoine Defoy, Owner of 27 Popeye’s Supplements licenses across Eastern Canada.