Mexico | Logistics
Business Messages delivers CSAT scores 20 points higher than web chat for Estafeta
Right now it’s important for companies to have open, on-demand conversations with their customers, and Business Messages does just that.”
Paulina Torres Ocejo, New Product and Innovation Strategist, Estafeta
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United States | Telecommunications
Business Messages reduces average handle times 28% for DISH
Business Messages is a powerful way to connect with our customers. We definitely want to expand our use of Business Messages in the future.”
Kathy Schneider, DISH SVP of Customer Experience Operations, DISH
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