Mexico | Logistics

Business Messages delivers CSAT scores 20 points higher than web chat for Estafeta

Right now it’s important for companies to have open, on-demand conversations with their customers, and Business Messages does just that.”

Paulina Torres Ocejo, New Product and Innovation Strategist, Estafeta

Learn more

United States | Telecommunications

Business Messages reduces average handle times 28% for DISH

Business Messages is a powerful way to connect with our customers. We definitely want to expand our use of Business Messages in the future.”

Kathy Schneider, DISH SVP of Customer Experience Operations, DISH

Learn more