United States | Retail
Business Messages drives 85% CSAT scores for Levi Strauss
Business Messages creates a stronger customer experience by enabling us to do a better job at ‘hearing’ shoppers, answering their questions and uncovering new ways to delight Levi’s fans.”
Rico Arrastia, VP Product Experience, Levi’s
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Mexico | Logistics
Business Messages delivers higher CSAT scores for Estafeta
Right now it’s important for companies to have open, on-demand conversations with their customers, and Business Messages does just that.”
Paulina Torres Ocejo, New Product and Innovation Strategist, Estafeta
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Germany | Retail
Business Messages improves TEDi pre-sales product support and customer service across 1,800 stores
Business Messages should be on everyone's digital roadmap for 2021. It’s an easy plug-and-play solution that improves how customers interact with your brand.”
Wassilios Marazopoulos, Corporate Development, TEDi
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United States | Telecommunications
Business Messages reduces average handle times 28% for DISH
Business Messages is a powerful way to connect with our customers. We definitely want to expand our use of Business Messages in the future.”
Kathy Schneider, DISH SVP of Customer Experience Operations, DISH
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